are you awesome? we're hiring. Employment Resources, Inc. (ERI)

Supported and Customized Employment Support Staff (Job Coaching) – Milwaukee

Job Openings

X (Formerly Twitter)

Are you passionate about making a real difference in people's lives? Do you have a desire to empower individuals with disabilities to achieve their employment goals? If so, we have the perfect opportunity for you!

Position Overview

As a Supported and Customized Employment Support Staff, you'll play a pivotal role in providing direct support to individuals with disabilities to help them succeed in the workplace. Your primary responsibility will be to deliver on-the-job support, coaching clients on essential job-related skills, and fostering connections with employers. You'll collaborate closely with our Employment Specialists to ensure each client receives personalized attention and assistance tailored to their unique needs and abilities.

ERI welcomes individuals from all backgrounds, cultures, and experiences to apply for this role. We believe that a diverse and inclusive workforce fosters creativity, innovation, and a stronger sense of community. Join us in our commitment to creating a workplace that values and respects the perspectives and contributions of every team member.

Why You'll Love This Job

  • Meaningful Impact: You'll directly contribute to enhancing the lives of individuals with disabilities by helping them achieve sustainable and fulfilling employment.
  • Professional Growth: This role offers opportunities for continuous learning and development as you engage in training sessions and technical assistance to refine your skills.
  • Diverse Work Environment: You'll work with a dynamic team of professionals from various backgrounds, collaborating to deliver top-notch services to our clients.
  • Autonomy and Support: You'll have the freedom to manage your work and make your own decisions, but you'll also benefit from the guidance and support of our dedicated team.

Key Responsibilities

  • Provide on-the-job support to individuals with disabilities, utilizing positive behavioral interventions and supports.
  • Collaborate with community partners and employers to facilitate clients' employment goals.
  • Develop and implement effective strategies for on-the-job support that reflect client employment plans.
  • Communicate regularly with Employment Specialists and Regional Managers to track progress and promptly address any issues.
  • Participate in training and technical assistance sessions to enhance skills and knowledge.
  • Ensure compliance with confidentiality and security protocols while maintaining accurate documentation of services provided.


  • Minimum of one year of experience working with individuals with disabilities.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong organizational skills with the ability to prioritize tasks effectively.
  • Willingness to travel within Wisconsin and occasionally to other states.
  • Valid Wisconsin driver's license and proof of auto liability insurance.
  • Ability to pass criminal, caregiver, and sex offender background checks.

About ERI:

Employment Resources, Inc. (ERI) provides a variety of services throughout Wisconsin and nationally. Since 1990, our mission has been to practice and promote innovative services to advance employment opportunities, support personal choices, and enhance the well-being of people with disabilities.

To Apply:

If you're ready to make a positive impact and embark on a rewarding career journey, we invite you to apply for the Supported and Customized Employment Support Staff position today.

In addition to your resume, we encourage you to share a cover letter that tells us about your professional background and interest in working as part of the ERI Team.

Apply at: The search is open until the position is filled.

All qualified applicants will receive consideration for employment. We do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.